NorthPointAI.tech
Effective Date: August 18, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

NorthPointAI.tech ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for their own marketing or promotional purposes.

Text messaging opt-in information and consent records are kept confidential and are used only as necessary to provide the communications and services you have requested, including through our SMS service providers and messaging platforms.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name, email address, and phone number

Business or physical address when necessary to provide requested services

Information provided when requesting information, services, or a quote

Payment information when you purchase services

SMS, email, and other communication opt-in records, including consent timestamps

Information you voluntarily provide through contact, scheduling, or other website forms

Non-Personal Information

IP address

Browser type and device information

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication

Records of inquiries and service requests

Appointment and scheduling details

Communication preferences

Service history and feedback

Records of communications between you and NorthPointAI.tech

2. How We Use Your Information

We may use collected information for:

Providing and improving our services

Responding to inquiries and service requests

Processing transactions and payments

Communicating with you about inquiries, appointments, services, and updates

Sending SMS communications when you have provided the required consent

Enhancing website functionality and user experience

Analyzing website traffic and usage

Maintaining records of communication preferences and consent

Preventing fraud, abuse, and unauthorized activity

Protecting the security and integrity of our website and services

Complying with applicable legal and regulatory requirements

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into SMS messaging from NorthPointAI.tech, you agree to receive text messages related to services or communications you have requested, including appointment reminders, appointment confirmations, scheduling updates, customer support communications, and other relevant service-related messages.

Opt-In & Consent

You will only receive SMS messages after providing appropriate consent through an available signup, contact, scheduling, or other opt-in process.

SMS consent may be collected through a dedicated checkbox or other clear consent mechanism.

We maintain records of SMS opt-in actions and consent where applicable.

Consent to receive SMS messages is not a condition of purchasing goods or services.

We comply with applicable laws and regulations governing electronic communications and SMS messaging.

Opt-Out Instructions

You can cancel SMS notifications at any time by replying STOP.

You will receive a confirmation message after opting out.

After opting out, no further SMS messages will be sent unless you subsequently provide consent again.

You may also contact NorthPointAI.tech regarding your communication preferences.

Message Frequency & Content

Message frequency varies based on your interactions with NorthPointAI.tech.

Messages may include appointment confirmations, appointment reminders, scheduling updates, rescheduling information, customer support, and other service-related communications.

We do not use SMS opt-in information for unrelated third-party marketing or promotional purposes.

Help & Support

Reply HELP to an SMS message for assistance.

You may also contact NorthPointAI.tech using the contact information listed in Section 10 of this Privacy Policy.

Carrier Information

Standard message and data rates may apply.

Carriers are not responsible for delayed or undelivered messages.

SMS availability may vary by wireless carrier and location.

SMS Data Protection Statement

NorthPointAI.tech does not sell, rent, or share SMS opt-in information, including mobile phone numbers and consent records, with third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in information may be shared with service providers, subcontractors, SMS platforms, messaging providers, and other vendors only when reasonably necessary to provide, operate, maintain, or support the SMS services you have requested.

All other categories of data sharing exclude SMS text messaging originator opt-in data and consent records. Such information will not be shared with third parties for unrelated purposes.

We implement reasonable safeguards designed to protect SMS opt-in information and consent records from unauthorized access, use, or disclosure.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers

Third-party vendors that assist with our business operations, such as payment processing, website hosting, analytics, appointment scheduling, customer relationship management, and related services

SMS providers and messaging platforms solely as reasonably necessary to deliver SMS communications you have consented to receive

Contractors or service providers that assist us in providing requested services

We expect applicable service providers to handle personal information in accordance with appropriate contractual, security, and privacy obligations.

Legal Compliance

We may disclose information when reasonably necessary:

To comply with applicable laws or legal processes

In response to valid law enforcement requests, court orders, or other lawful requests

To protect the rights, property, safety, and security of NorthPointAI.tech, our customers, or others

To investigate fraud, abuse, security incidents, or unlawful activity

Business Transfers

If NorthPointAI.tech is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable privacy laws.

All categories of information sharing described above exclude SMS text messaging originator opt-in data and consent records from being shared for unrelated marketing or promotional purposes. SMS opt-in information may only be shared with SMS aggregators, messaging providers, or service providers where reasonably necessary to provide the requested text messaging services.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

These measures may include:

Encryption of sensitive data in transit and, where appropriate, at rest

Secure access controls and authentication mechanisms

Regular security assessments and updates

Appropriate employee and contractor awareness regarding data protection

Incident response and breach notification procedures in accordance with applicable laws

Secure backup and recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is completely secure.

We strive to protect your personal information using reasonable safeguards but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Analyze website traffic and user behavior

Remember preferences

Improve website functionality and user experience

Understand how visitors interact with our website

Measure the effectiveness of our services and marketing efforts

You may control or disable cookies through your browser settings.

Disabling cookies may affect your ability to use certain features of NorthPointAI.tech.

7. Your Rights & Choices

Subject to applicable law, you may have the right to:

Request access to personal information we hold about you

Request correction or updating of inaccurate personal information

Request deletion of personal information where applicable

Opt out of marketing emails by using the unsubscribe option provided in those emails

Opt out of SMS messages by replying STOP

Request information about how we collect and use your personal information

Withdraw consent for future communications where applicable

Contact us regarding questions or concerns about our privacy practices

Lodge a complaint with the appropriate privacy or regulatory authority if you believe your privacy rights have been violated

To exercise applicable rights or request information about your personal information, please contact NorthPointAI.tech using the information provided in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

NorthPointAI.tech is not responsible for the privacy practices, policies, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

This Privacy Policy applies only to information collected by NorthPointAI.tech through our website and services.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, business practices, technology, or applicable legal requirements.

The latest version will be available on NorthPointAI.tech with the applicable effective date.

Where appropriate and required by applicable law, we may notify you of significant changes through our website or other appropriate communication methods.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

NorthPointAI.tech
Phone: 249-475-7302
Email: [email protected]
Website: NorthPointAI.tech

By using NorthPointAI.tech and our services, you acknowledge that you have read and understood this Privacy Policy.